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Disability Support Services


Keystone Care are National Disability Insurance Scheme (NDIS)  Operations as part of the Health Care Providers Association.

At Keystone Care we provide a range of disability services. With the range of services, we provide, we aim to make a difference in the lives of those with disabilities. The goal is to make each of our participant’s lives easier, fairer and more involved by participating within their own communities.

Keystone Care is a company that was established with the sole aim of offering disability services that puts the participant as a priority in creating opportunities, promoting independence and progression in a safe and non-discriminative environment.

Values Statement

Our values are centred around our staff, participants and their families or guardians.

Respect – We respect people’s decisions, opinions and views.

Honesty – We are trustworthy and tell the truth to keep our promise to you.

Privacy and Confidentiality – This is of utmost importance as outlined in our Privacy and Confidentiality

Policy and Procedure.
Development and Improvement – We will identify, with your help, where we can develop projects. We always work to improve our services and to uphold the Service Standards. Your feedback is always valued.

Safe and Harmonious working environment – We offer a workplace that provides support, guidance and acceptance to staff and participants.

Passion – We have a passion to our work ethics. Every member of staff is passionate about his work and takes the participant as part of the family.


Mission Statement

To provide high quality and effective disability services, where every person we care for matters.

Our Services

Assistance with Household Tasks – such as meal preparation and delivery, house or yard maintenance, cleaning and laundry.

Assistance with Daily Personal Activities – to enable people to live as autonomously as
possible – such as personal hygiene, dressing, medication assistance; financial Management, communication skills and lifestyle mentoring.

Assistance with Daily Personal Activities (High-Intensity) – to enable people with more complex needs to live as autonomously as possible – supports are provided by personnel with additional experience/qualification.

Assistance with Daily Tasks in a Group or Shared Living arrangements to help individuals to live as autonomously as possible.

Assistance with Life Stage Transitions – including mentoring, peer support, individual skill development, and decision making to support people to make transitions on their terms and in a way that meets their goals and aspirations.

Assistance with Travel and Transport – provision of travel arrangements and support for people to access essential services.

Community Nursing Care – this includes providing specialist care in the home for those who require a higher level of care and attention.

Development of Daily Living and Life Skills – including developmental-focused activities and training to enhance the person’s ability to live as independent an everyday life as possible.

Group and Centre-based Activities – such as social outings and group and social activities on Keystone Care’s premises.

Innovative Community Participation – includes activities outside the scope of ‘Participation in the Community.’

Participation in the Community – including supported shopping, medical appointments, sporting and recreational events, social activities, visiting or making new friends, travel and transport and building confidence and social skills.

Specialised Positive Behaviour Support – including assessment, development of a plan aiming to limit the likelihood of behaviours of concern developing or increasing.

Specialised Supported Employment – provision of assistance with disability employment, including Australian Disability Enterprises (ADES).

Support Coordination – time-limited support that focuses on addressing barriers and reducing complexity in the support environment while assisting the person in connecting with supports and building capacity and resilience.

Therapeutic Supports – supports to build people’s physical and mental health in order for them to move with optimal mobility and interact with enhanced confidence and interpersonal skills.